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About Us – ProToolsZone’s Commitment to Builders
Founded in 2019 by civil-engineer Omar Malik and supply-chain expert Nadia Khan, ProToolsZone was born from firsthand experience of inconsistent tool quality and unreliable supply in Pakistan’s construction sector. Operating from a warehouse in Lahore’s industrial heartland, they forged partnerships with global leaders—Bosch, Makita, DeWalt, and Stanley—ensuring genuine products with full manufacturer warranties. Early on, ProToolsZone introduced a customer-centric approach: live product demos in our on-site workshop, technical consultations by certified tool specialists, and transparent pricing with no hidden markups.
As demand surged, we expanded to Karachi and Islamabad, establishing regional distribution centers that guarantee next-day delivery to major cities and rapid fulfillment in surrounding districts. Our Lahore flagship showroom displays over 1,000 SKUs—electric saws, rotary hammers, angle grinders, and more—allowing contractors and serious DIYers to “test drive” equipment before purchase. Behind the showroom, our state-of-the-art service lab performs ISO-standard calibrations on laser levels and torque wrenches, and carries a comprehensive stock of OEM spare parts for prompt repairs.
ProToolsZone’s ethos revolves around quality, expertise, and support. Every tool we sell undergoes a rigorous inspection: torque testing for drills, run-time verification for battery systems, and safety-certification checks for power cords and switches. Our staff—each with at least five years’ field experience—provides personalized recommendations based on project scale, material types, and operating environments. For large contractors, we offer fleet management dashboards that track tool usage, maintenance schedules, and replacement forecasting, helping businesses optimize asset utilization and control costs.
Beyond sales, ProToolsZone launched its rental division in early 2021, catering to short-term needs with daily, weekly, and monthly rates. Our rental fleet—comprising concrete mixers, tile cutters, pressure washers, and more—is maintained to the same exacting standards as our retail inventory. Mobile service vans deliver and collect equipment on-site, inspect units before and after use, and handle emergency swaps within hours. This turnkey rental solution ensures projects stay on schedule without large upfront equipment investments.
Committed to Pakistan’s development, ProToolsZone engages in community training initiatives—hosting tool-safety and maintenance workshops for vocational institutes in Punjab and Sindh. We provide internships to mechanical-engineering students, exposing them to industrial tool technology and service best practices. As we look to the future, ProToolsZone will expand into Peshawar and Quetta by 2025, adding power-tool repair centers and enhancing our online platform with augmented-reality tool-selection guides. Through every evolution, our founding promise remains: equip Pakistan’s builders with the highest-quality tools, expert support, and unrivaled service—so every project is constructed on a foundation of excellence.
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